We want to inform you of a storage-related matter that may affect InNoval and GI Balance softgels. When exposed to excessive heat, the softgels may occasionally stick together inside the bottle. Because the capsule shells mainly contain gelatin, they can soften or even melt in hot and moist environments. This does not affect the product’s efficacy or safety, but we understand it may be inconvenient.
To help preserve product quality, please store InNoval and GI Balance in a dark, dry place at room temperature, away from direct light. This important storage guidance is also printed on the product bottles.
This situation most commonly occurs during shipping or storage in high-temperature environments. If you experience this issue, we kindly ask that you submit a Help Desk ticket within 7 days of receiving the product so our team can review your case and discuss available options: https://liferegen2023.zendesk.com/hc/en-us/requests/new
LifeRegen is committed to delivering high-quality products and ensuring a positive experience with every order. We appreciate your understanding and continued support.
